Business

Events

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What is the venue hire cost for exclusive use of Old Palace Chester?

Exclusive use venue hire is £3,000 plus VAT. This provides full access to the venue for your event on an exclusive basis.

What are the minimum catering requirements and costs?

There is a minimum requirement of 40 people for catering. Catering costs are additional to the venue hire fee and pricing excludes VAT. Menu options are available through their catering partner Artemis.

Can I bring external catering to Old Palace Chester?

The venue appears to have restrictions on external catering based on customer inquiries about bringing in outside caterers. You will need to discuss this directly with the venue as they have their own catering partner Artemis.

What is the maximum capacity for events at Old Palace Chester?

The venue can accommodate up to 200 guests for various events. For smaller events, they have flexible spaces that can be tailored to your specific guest count and requirements.

Do you offer halal catering options?

Halal catering availability needs to be confirmed directly with the venue. When customers have inquired about halal options, they have been directed to discuss this with the events team during the booking process.

What booking deadlines or special offers are currently available?

There are promotional offers available for bookings made by 31st August 2025. Contact the venue directly to learn about current packages and pricing incentives for your event date.

Who should I contact to make a booking or get more information?

Contact the Events Team at eventenquiries@oldpalacechester.co.uk or call +44 (0)1244 572 020. You can also book a venue visit through their website to view the spaces in person.

What are the working days for the Head of Event Business?

The Head of Event Business, Nadine Bezuidenhout, works Monday through Thursday. For urgent inquiries outside these days, contact the general events team line.

Is on-site accommodation available for guests?

Yes, Old Palace Chester features 23 ensuite bedrooms available for guests. This allows for overnight stays and multi-day events, providing a seamless experience for your attendees.

What technical equipment is available in the Events space?

The venue includes a 75" TV, built-in PA system, microphone, speakers, air conditioning, and flipchart with pens. These facilities support presentations, speeches, and audio-visual requirements for corporate and private events.