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What are the exact venue hire costs and what's included in the base price?

The Postal Museum and Courtyard costs £3,000 + VAT for venue hire, with access from 17:00 for setup, earliest guest arrival from 18:00, and guest departure at 23:00. Mail Rail costs £5,500-£9,750 + VAT depending on the event type, with access from 17:00, guest arrival at 18:00, and departure at 23:00. Extended hours cost £500 + VAT per hour for both spaces, subject to availability.

What are the capacity limits for different event setups?

The Postal Museum and Courtyard accommodates up to 120 people for standing receptions. Mail Rail has a capacity of up to 275 people for standing receptions, up to 200 seated theatre style, or up to 150 for seated dinners. Mail Rail covers 239 square meters and is located underground with industrial features.

Are all suppliers required to be from your accredited list?

Yes, all catering, production, floristry, entertainment and other services must be provided by accredited suppliers only. The venue provides an accredited supplier list and offers impartial guidance on supplier selection, including making initial enquiries on your behalf.

What are the payment terms and booking process?

A 50% deposit is required upon booking, with the remaining 50% payable 60 days before the event. You must fill in a booking form to secure your date, and the venue can put dates on hold while you make your decision.

When are venue viewings available and how do I arrange one?

Viewings are offered Tuesday to Friday between 9am-5pm, and Mondays subject to availability. You meet in The Postal Museum Welcome Space and can arrange a meeting with a team member onsite to discuss your event requirements.

Can I add the Mail Rail train experience to my event?

Yes, the Mail Rail train can be hired for an additional fee to enhance your event. Each train accommodates up to 20 guests with a 15-minute journey time. A 3-hour slot costs from £1,500-£2,400 + VAT, with trains departing every 10 minutes.

What are the different pricing options for Mail Rail depending on event timing?

Mail Rail pricing varies significantly by day and event type. For Monday events when the museum is closed, it costs £5,500-£6,000 + VAT. For Tuesday to Sunday events requiring a museum buyout, it costs £20,000 + VAT. Standing receptions typically cost £5,500-£9,750 + VAT depending on the specific date and requirements.

What makes this venue unique for corporate events?

The venue offers two distinct spaces: an underground Mail Rail with industrial features including exposed brickwork, vaulted ceilings, and authentic railway tracks, plus The Courtyard featuring a stunning living wall, authentic red telephone box, and iconic red post boxes. By hosting here, you directly support a registered charity and the museum's educational mission.

Are there any restrictions on event types or activities?

The venue can accommodate various event types from networking receptions to product launches and award ceremonies. However, all services must use accredited suppliers, and the venue operates within a working museum environment, which affects availability and pricing structures.

What AV equipment and setup options are available?

Mail Rail offers countless branding opportunities and can accommodate theatre-style seating for presentations with up to 200 people. Learning spaces include projectors with audio and lecterns. The spaces have industrial architectural features that provide flexible setup options for different event formats.