Business

Dining

Film and Photo

What are the room hire rates and minimum spend requirements for business events?

Room hire rates vary by space: Canterbury Suite (65 sqm, up to 50 banqueting) at £1,600 inc VAT per day, Thames Suite (72 sqm, up to 30 classroom) at £1,600 inc VAT per day, Regency Suite (120 sqm, up to 60 banqueting) at £2,500 inc VAT, and Ballroom Suite (174 sqm, up to 170 theatre) with a £3,500 per day supplement. Day Delegate Rate packages start at £80-£110 per person including room hire, refreshments, and basic AV equipment.

What is included in the Day Delegate Rate package and what are the pricing tiers?

The Day Delegate Rate package ranges from £80-£110 per person and includes arrival tea/coffee with refreshments, mid-morning break, working lunch, afternoon break, room hire with stationery, Wi-Fi, dedicated event planner, flipchart, and LCD screen with projector. The standard rate is £110 inc VAT, with discounted rates of £80-£90 available for certain bookings.

What are the capacity limits and layout options for each meeting space?

Canterbury Suite holds maximum 50 banqueting or 48 classroom style, Thames Suite accommodates 30 classroom style, Regency Suite fits 60 banqueting or 50 cabaret (may be tight), and Ballroom Suite handles up to 170 theatre style or 120 banqueting. All spaces are on the 1st floor with natural daylight, AC, heating, disabled access, and Wi-Fi.

What AV equipment is included and what additional options are available?

Standard room hire includes one LCD screen with projector, flipchart, and Wi-Fi. Additional options include PA system with 2 wireless microphones for £250 inc VAT (Ballroom only), lectern for £60 inc VAT, and wired internet is unavailable. For complex AV requirements, clients must use the hotel's designated supplier or bring their own with PAT test, public liability, and RAMS forms.

What are the catering options and pricing for refreshments throughout the day?

Individual catering options include tea/coffee at £5 per person per serving, tea/coffee with biscuits at £5.50, tea/coffee with snacks at £7, unlimited tea/coffee at £15 per person (no biscuits), and working lunch at £25 per person served in the meeting room. These are additional to room hire unless included in a Day Delegate Rate package.

What are the booking hold periods and cancellation policies?

Spaces are typically held on 1st option for 1 week, with automatic release if not confirmed by the deadline (usually by 5pm on specified date). Cancellation charges are: 52-12 weeks prior 30%, 12-8 weeks 50%, 8-4 weeks 80%, and within 4 weeks 100% of function charges.

What additional services are available and what are the costs?

Additional services include printing at £0.75 per page for double-sided colour A4, name tag printing on place cards (hotel name at bottom), minimum drinks spend options from £400-£600 inc VAT, and dedicated event planner included with bookings. Free-flow coffee machines can be provided instead of flask service for meetings.

What are the timing restrictions and access requirements for events?

Events typically run 6pm-11pm for dinners or 9am-5pm for conferences. Final event details must be submitted by noon on the Friday before the event (6 days prior). Any modifications after this deadline are subject to availability. Setup requirements and delivery coordination must be arranged in advance with the concierge team.

Are there minimum guest requirements and what happens if numbers change?

Minimum guaranteed numbers vary by package: 35 people for dinner packages at £99-£105 per person, 45 people for Day Delegate Rates, and 50 people for Christmas packages at £115 per person. The Regency Suite has minimum chargeable numbers of 45 people even if fewer attend.

What are the payment terms and when are final numbers required?

Final guest lists and details must be provided by specific deadlines (typically 14 days prior for menu choices, 6 days for final arrangements). Menu choices are limited to maximum 3 starters, 3 mains, 3 desserts for the whole group, with name cards and seating plans to be self-arranged by the client.