Business

Events

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What are the booking hold periods and when do provisional options expire?

Provisional bookings are typically held for 7 days from the quote date. If you don't confirm and sign a contract within this timeframe, the space will be automatically released. Some quotes may have shorter validity periods of 2 days, so check your specific proposal carefully.

What are the room hire rates and what's included in the base price?

Room hire rates vary by space and date, ranging from £450-£6,500 per day depending on the room size and demand. Base hire typically includes WiFi, mineral water, 85" TV with HDMI cable, and 1 flipchart. Some spaces may have minimum spend requirements on food and beverage in addition to room hire.

What are the catering options and pricing for corporate events?

Day Delegate Packages start from £75-£85 per person (minimum 90-250 people depending on package) including arrival refreshments, mid-morning break, lunch, afternoon break, room hire, and AV equipment. Individual catering options include unlimited tea/coffee at £17.50 per person, sandwich lunch at £17.50 per person, and restaurant lunch at £29 per person.

What audio-visual equipment is available and what are the additional costs?

Basic AV (screen, LCD projector, flipchart) is often included in room hire or Day Delegate Packages. Additional equipment from trusted suppliers includes PA systems from £650-£750, microphones from £90-£100 each, and large conference live-streaming equipment from £3,300-£3,500 per day. AV technicians are available from £650 per day.

Can I bring my own AV equipment and what documentation is required?

Yes, you can supply your own AV equipment at no additional cost. However, you must provide PAT test certificates, RAM test documentation, and liability insurance forms for each item before the event.

What are the capacity limits for different room setups?

The Arena can accommodate up to 350 people in theatre style or 162 with round tables. Remix 1+2 can hold up to 200 people in theatre style or 135 in cabaret setup (9 people per table). Studio spaces typically accommodate 100 people maximum in theatre style.

What are the policies for external catering and how much notice is required?

External catering requires at least two weeks advance notice to secure necessary approvals. For simple items like sandwiches, you may only need to sign a form, but full external catering requires proper licensing and insurance documentation. Short-notice requests (less than two weeks) are typically declined.

What commission structure applies to bookings made through agents?

A 10% commission is paid on the gross rate for bookings made through agents or intermediaries. This commission is calculated on the total venue and catering costs before VAT.

Are there different pricing structures for October events and high-demand periods?

Yes, October availability is very limited and results in higher costs with reduced flexibility on pricing. The venue cannot typically reduce Day Delegate rates during high-demand periods due to availability constraints.

What are the exhibition space options and associated costs?

The Arena (23m x 18m) can accommodate up to 30 exhibition stands and costs £5,000-£6,500 for dry hire. Exhibition tables are typically 2m x 3m or 3m x 2m with power supply available. Additional space like Remix 1+2 can accommodate up to 15 exhibition stands.