Business

Dining

Events

What is the minimum spend required to open the venue on weekends?

The venue requires a minimum spend of £15,000 to open on weekends, as 116 Pall Mall typically only operates during weekdays. This minimum applies to the total event cost including venue hire, catering, and any additional services.

What are the standard operating hours and what are the charges for extended access?

Standard venue hours are 8:00am to 5:00pm on weekdays. Early access before 8:00am or late access after 5:00pm/11:00pm (depending on the space) incurs additional charges of £1,250 + VAT per hour. Extensions until 1:00am are available at the same hourly rate.

What payment terms and deposit requirements apply to bookings?

A 50% deposit is required within 14 days of signing the contract to secure your booking. The deposit payment deadline can be extended in some cases, such as to the end of September for events the following March. Payment can be made via BACS transfer, over the phone, or through a payment link (AMEX not accepted via payment link).

Are there additional charges for AMEX payments?

Yes, if paying by American Express, an additional 5% of the invoice value is charged per payment. AMEX payments must be processed over the phone via PDQ machine, as AMEX is not accepted through the online payment link system.

How does the provisional booking system work and what are the deadlines?

Dates can be held provisionally, but if another client shows interest, you will be given a 48-hour deadline to make a decision. The venue requires signed contracts as soon as possible to secure dates, as spaces remain liable to sell until contracted.

What are the capacity limits for the main event spaces?

The Nash Room accommodates 350 standing or 184 cabaret style. The Carlton Room holds 300 standing, 120 seated for dinner with reception space, or 180 seated for dinner only. The Waterloo Room accommodates 140 standing, and breakout rooms like St James 1 and St James 2 hold 60 and 50 standing respectively.

What catering restrictions and requirements apply?

External catering is strictly forbidden at the venue. All catering must be provided by Searcys, the in-house caterers. For seated dinners, a choice of one dish from each course is required for the whole party (set menu), and dietary requirements are catered for separately. Table plans and name places must be provided on the day of the event.

What are the contract signing requirements and cancellation terms?

Contracts must be signed on both Page 4 and Page 6 to be valid. Cancellation terms and conditions apply immediately after signing the contract. The venue typically requires contract signature within a few days of the proposal to secure the space and date.

How far in advance must final details be confirmed?

Final guest numbers and menu selections must be confirmed in advance of the event, though specific deadlines vary by event size and type. The venue recommends pre-ordering catering items to avoid delays on the day of the event.

What AV equipment and technical services are available?

AV services are available and quoted separately based on requirements. Standard setups can include screens, laptops, projectors, microphones (lapel, handheld, and roaming), and technical support. Breakout rooms can be equipped with screens, laptops, and projection equipment as needed.