Frequently Asked Questions
What are the minimum spend requirements for private room bookings?
The Ruby private room (up to 65 guests) operates on minimum spend ranging from £2,310 to £5,200 including VAT, depending on date and time. Evening bookings typically require higher minimums, with Christmas packages mandatory during December. All minimum spends are plus 12.5% service charge on top.
What capacity limits apply to different areas and event formats?
The Ruby private room accommodates up to 65 guests standing or 45 seated theatre-style. For larger groups, restaurant area plus interconnecting Rose room can host up to 140-150 guests standing. Full venue hire supports up to 650 guests standing with minimum spends from £27,500-£46,000 plus VAT depending on the day.
What are the booking deposit and payment requirements?
A 25% deposit of the minimum spend is required to secure most bookings, with the balance due at least 30 days prior to the event date. Some bookings require full non-refundable prepayment due to the 30-day cancellation policy. Drinks pre-orders and dietary requirements are due 14-30 days before the event.
How does the mini golf component work for group events?
Groups are split into teams of up to 6 guests, with each team teeing off a few minutes apart. It takes around 30 minutes per team to complete the 9 holes, so a group of 50 takes approximately 1 hour total. Golf costs £10-£14 per person and counts toward your minimum spend.
What food and beverage packages are required?
Christmas packages are mandatory during December, including globally inspired food served buffet-style, drinks, and mini golf. All guests must choose the same package unless dietary requirements apply. Food is served in waves 20-30 minutes after arrival, with drinks served in ice buckets on tables.
What are the venue's operating hours and day-specific restrictions?
The venue closes at 22:00 on Sundays with no DJ services available. Saturday bookings may require higher minimum spends and DJs typically start earlier than 21:30. Events can run from 12:00-16:00 for daytime bookings or 17:00/18:00 until 23:00/00:00 for evening events.
What AV equipment and presentation facilities are included?
The Ruby private room includes a large plasma screen, and microphones are available. The restaurant area offers a big screen and projector setup. HDMI cables must be brought by clients. Theatre-style seating can accommodate presentations for up to 120 guests across multiple connected spaces.
Are there restrictions on external suppliers or entertainment?
DJs are not permitted on Sundays, and the venue has specific policies around external entertainment. Clients can play their own music in private rooms. The venue works with approved suppliers and has restrictions on bringing external food, though specific vendor policies aren't detailed in available information.
What happens if my group size or requirements don't fit standard offerings?
Groups requiring presentations for over 130 people or budgets significantly below minimum spends may be declined as unsuitable due to venue layout constraints. The venue operates on a live booking system where availability can change, and alternative Puttshack locations may be suggested for larger events.
How far in advance should I book and what flexibility exists?
The venue operates on a live booking system where availability is subject to change until confirmed. Site visits are available upon request. For last-minute bookings (next day), full prepayment is required by 18:00 the day before, with package selections and dietary requirements confirmed at booking.
Event Types
Great for: Tech-infused mini golf experience with automatic scoring eliminates traditional scorecards and creates an interactive social activity perfect for corporate entertainment.
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