Business

Events

Weddings

What are the pricing options for private dinner events and what's included?

The venue offers two private dinner packages: £99 per person for minimum 35 people (includes private room hire, arrival drink, 3-course set menu with tea/coffee, half bottle wine per person, half bottle water per person, dedicated event planner, VAT and service charge) or £105 per person with maximum 2-2-2 menu choices for the whole group. Additional drinks are charged on consumption basis.

What are the capacity limits and room specifications for events?

The Canterbury Suite accommodates maximum 50 people in banqueting style with 65.33 sqm area on the 1st floor. The Regency Suite holds up to 60 banqueting style with 120 sqm area. The Ballroom Suite can accommodate up to 120 banqueting style (10 rounds of 12) or 170 theatre style with 174.24 sqm total area, all with natural daylight, AC, heating, disabled access and WiFi.

How long are provisional bookings held and what are the decision deadlines?

Provisional bookings are typically held for 1 week on either 1st option or shared option basis. Decision deadlines are strictly enforced - for example, decisions required by 5pm the following day for automatic release. If not confirmed within the hold period, the venue reserves the right to release or offer the space to other bookers.

What are the room hire rates and minimum spend requirements?

Room hire varies by space: Regency Suite £2,500 including VAT for 50 people cabaret (minimum 45 chargeable), Ballroom Suite £5,000 including VAT. Day delegate packages start from £80-£96 per person (reduced from £95-£110). Some events require minimum spend for food and drinks, such as £500-£600 including VAT for cocktail receptions.

What catering and beverage options are available with pricing?

Tea and coffee options range from £5 per person per serving to £15 per person for unlimited service. Working lunch is £25 per person served in meeting rooms. Christmas packages are £115 per person including 3-course festive menu, arrival drink, half bottle wine and water per person. Additional drinks are charged on consumption basis with card bar options available.

What AV equipment is included and what are the additional costs?

Basic room hire includes 1 LCD screen with projector, flipchart, and WiFi. PA system with 2 wireless microphones costs £250 including VAT (Ballroom only). Lectern is £60 including VAT. For complex AV requirements, clients are connected with designated suppliers or can bring their own equipment with proper PAT test, public liability and RAMS forms.

What are the cancellation policies and associated charges?

Cancellation charges are: 52-12 weeks prior: 30% of function charges, 12-8 weeks: 50%, 8-4 weeks: 80%, within 4 weeks: 100% of charges. These policies apply to all event types and are strictly enforced regardless of circumstances.

What additional services are available and their costs?

Printing services cost £0.75 per page for double-sided colour A4 documents. Name tag printing is available on hotel-branded place cards. Coffee machines can be provided for free-flow service instead of flasks. The venue can arrange deliveries and coordinate with external suppliers, but requires advance notice for logistics coordination.

What are the timing restrictions and event duration limits?

Events typically run 6pm-11pm for dinners or 18:30-23:30 for Christmas events. Day conferences usually operate 9am-5pm with DDR packages. Final event details must be submitted by specific deadlines (e.g., noon on Friday for events the following week). Any modifications after deadlines are subject to availability and possible requoting.

What setup and access arrangements are available for events?

The venue can accommodate setup requirements and external deliveries with advance coordination. Clients can bring their own materials including roll-up banners, tablecloths, and promotional items. Setup timing and access must be arranged in advance, and the venue requires delivery dates, times, and contact person details for coordination.