Business

Events

What are the room hire costs and minimum spend requirements for different event spaces?

The Yi Room (12 guests max) costs £1,500 room hire with £1,500 minimum F&B spend. The Ren Room costs vary by event size: £4,000 hire + £4,000 F&B minimum for 50 guests, £8,000 hire + £8,000 F&B minimum for larger events, or £10,000 hire + £12,000 F&B minimum for 100+ guest receptions. The Li Room costs £1,250 hire with £1,900 F&B minimum for 30 guests.

What are the standard operating time slots and access hours?

Events typically operate in three time slots: Day slots (8:00-17:00), Evening slots (18:30-23:30), or Full Day hire (8:00-23:30). Access is generally provided 30 minutes before your booked slot begins. All events must conclude by 23:30 at the latest.

What mandatory additional costs should I budget for beyond room hire and F&B minimum?

A 15% service charge is added to all food and beverage bills. Security is mandatory for events over 60 guests at £120-£200 per officer for up to 8 hours (1 officer per 60 guests required). All entertainment, décor, and audio-visual equipment must be externally hired at additional cost.

What are the exact capacity limits for each event space and seating arrangements?

Yi Room accommodates maximum 12 guests boardroom style with one oval table. Ren Room holds maximum 100 guests at 10 round tables, 50 guests at one oval table, or 140 guests standing reception style. Li Room accommodates maximum 30 guests standing, 22 guests at one oval table, or 3 round tables of 10 guests each.

Are there minimum bedroom booking requirements for certain events?

Yes, some events require minimum bedroom bookings. For example, December evening events require a minimum of 10 bedrooms to be booked. Superior Shard rooms are available for £500 including VAT and one breakfast, with additional breakfasts at £20 per person for double occupancy.

What is the booking hold policy and when do spaces get released?

Spaces are not automatically placed on hold when proposals are sent. You must specifically request to hold a space on option. If no response is received within a specified timeframe (typically 24-48 hours), enquiries are released from the system and dates become available to other clients.

What are the food and beverage pricing ranges and ordering requirements?

Three-course meals start from £95 per person, canapés from £36 for 6 pieces per person, and bowl food at £12 per bowl (selection of 3 for £33 per person). Wine starts from £55 per bottle, Champagne from £110 per bottle. All dietary requirements and F&B orders must be pre-ordered, with final orders required two weeks before the event date.

Can I book exclusive use of Level 34 and what does this cost?

Yes, exclusive use of Level 34 is available to ensure no other events run simultaneously. This closes the Sky Lounge to the public and gives you private access to all event spaces. Pricing for exclusive use varies and requires specific quotation based on your event requirements.

What wedding packages are available and what do they include?

The bespoke Wedding Package costs £280 per person (minimum £22,400 F&B spend) and includes: two Champagne flutes per guest during reception, half bottle of wine per person for wedding breakfast, toast drink, six canapés, three-course menu with tea/coffee/petit fours, personalised menus and name cards, premium in-house décor, personal Wedding Planner, menu tasting for two, and complimentary overnight stay in Deluxe Room for newlyweds with breakfast.

How far in advance can I book and what is the payment timeline?

Events can be booked well in advance (examples show bookings for 2025-2026). However, specific payment terms and deposit requirements are not detailed in the available information. Contact the events team directly to confirm payment schedules and booking procedures.