Business

Dining

Events

What is the Day Delegate Rate pricing and what does it include?

The Day Delegate Rate is £55.00-£70.00 per person inclusive of VAT, with a minimum of 150-550 delegates depending on the package. This includes meeting room hire from 09:00-17:30, early access from 07:00-08:00, unlimited tea/coffee/refreshments with healthy options, 3-course hot buffet lunch, LCD projector and screen, flipchart, stationery and pens, Wi-Fi for all delegates, and a dedicated meeting host for the day.

What are the capacity limits for different event layouts in the Galleon Suite?

The Galleon Suite can accommodate up to 500 delegates in theatre style, 280 in cabaret style, and up to 700+ for standing receptions. The space is 719 square meters and completely pillar-free with high ceilings and six crystal chandeliers.

Are breakout rooms included and what are the additional costs?

Breakout rooms are sometimes complimentary with Day Delegate packages, but syndicate room hire can cost £1,200 including VAT when charged separately. The venue mentions having breakout spaces available including Galleon A as a separate room that can seat 100 theatre-style.

What are the booking hold periods and confirmation deadlines?

Space is typically held for 2-3 weeks pending confirmation, with specific decision dates provided in proposals. For example, bookings may be held until a specific date like "23 June 2025" after which the space is automatically released for general sales if not confirmed.

What early access is provided for event setup?

Early access is included from 07:00-08:00 on the event day as part of Day Delegate packages. For larger events requiring extensive setup, 3-hour evening-before access can be arranged for AV testing and exhibitor setup, though specific costs for this extended access are not detailed.

What AV equipment is included and what requires additional costs?

Basic AV includes LCD projector and screen (HDMI-compatible laptop required), flipchart, and built-in AV system. More extensive AV requirements like multiple screens, professional lighting, staging, confidence monitors, lapel microphones, and PA systems would require additional quotation and potentially external suppliers.

Is there exhibition and catering space available?

Yes, exhibition and catering space is available and often complimentary with larger bookings. The venue can accommodate up to 28-30 exhibitor tables alongside catering setups, with spaces like the Windsor Suite mentioned as additional exhibition areas.

What are the commission rates offered to event planners?

The venue offers 10% commission on gross accommodation bookings and 10% commission on gross food & beverage and Day Delegate Rate bookings. This applies to confirmed bookings and is calculated on the total value before VAT.

Are there charity discounts available?

Yes, charity discounts are available for registered charities and educational institutions. Specific discount rates are not detailed in the standard pricing, but the venue acknowledges charity status and offers reduced rates upon request with proper documentation.

What happens if dates are not available?

The venue frequently experiences high demand and may not have availability for requested dates due to confirmed events. They offer to check alternative dates if there is flexibility, and will update clients if cancellations occur that free up previously unavailable dates.