Dining

Events

What is the minimum spend requirement for the Gallery dining space?

The Gallery dining space requires a minimum spend that varies by date and group size, but specific amounts are not detailed in the available information. A 25% deposit of the minimum spend is required to confirm your booking, and 12.5% service charge applies to all spending.

How far in advance must I pay for preorders and what payment methods are accepted?

All preorders must be paid in advance, with payment required one week before your booking date. Payment is processed through secure online links via DesignMyNight, though invoice payment may be available with advance notice requiring payment by a specific deadline.

What are the cancellation and change policies for dining bookings?

Cancellations require at least 4 weeks' notice, and changes need 48 hours' notice. If you cancel after the 4-week deadline or don't show up, the full deposit is retained. The venue holds your reserved area for a maximum of 30 minutes - if you're late without contact, it's treated as a no-show.

Can I customize the dining menu and accommodate dietary requirements?

Yes, dietary requirements can be accommodated including nut-free options (cross-contamination acceptable). Food can be labeled for specific dietary needs like seafood or pork options. The venue serves Cantonese treats including dim sum and roast meats, with preorder family-style feast options available.

What are the typical operating hours and booking timeframes for dinner events?

Dinner events typically run in the evening hours, with bookings commonly from 6:00pm to 10:00pm or 11:00pm. The Gallery is described as perfect for intimate dinners and can accommodate various celebration types including birthdays, promotions, and corporate dinners.

How does the deposit and final payment structure work?

A 25% deposit of the minimum spend is required to confirm your booking, and this deposit is redeemable against your final bill on the night. All deposits and payments are non-refundable but can be applied to your total spending during the event.

What happens if my group size is smaller than expected or we don't reach the minimum spend?

There are no refunds for attendance numbers being lower than predicted or if minimum spends are not reached. The minimum spend requirement remains regardless of actual attendance, so you're responsible for the full amount even if fewer guests attend.

Can I arrange a venue viewing before booking the Gallery?

Yes, venue viewings can be arranged. Staff members are available to show the space during business hours, typically between 9:30am-5pm on weekdays, and viewings can be scheduled around 5:30pm in the evening when the venue is operational.