Dining

Events

What are the minimum spend requirements for different event spaces?

Minimum spend requirements vary by space: Art Gallery requires £2,000-£7,000 minimum food and beverage spend (excluding VAT and 12.5% service charge), Creative Rooms require £5,000-£10,000 minimum spend, and the venue typically starts with a £5,000 minimum spend baseline. The Auditorium and Gallery combined requires £8,000 including VAT as minimum spend.

What are the room hire fees in addition to minimum spend?

Room hire fees are charged separately from minimum spend: Art Gallery £3,000-£10,000 excluding VAT, Creative Rooms £2,000-£10,000 excluding VAT, and projector usage in Art Gallery costs £576 including VAT. If you don't meet the minimum food and beverage spend, any unused surplus is allocated to venue hire.

What are the capacity limits for different spaces and layouts?

Art Gallery accommodates up to 120 people for standing reception, Creative Rooms hold up to 150 people in theatre style or 60 people cabaret style. The 24th floor Creative Rooms can be hired individually or combined, with flexibility to open out completely for up to 300 guests when using multiple rooms.

What are the standard event timings and access hours?

Events typically run 6PM-1AM for evening events or 9AM-5PM for day events. You receive 60-90 minutes before and after your event time for setup and teardown included in the quote, with some quotes mentioning access 2 hours before event start (e.g., 17:00 access for 19:00 start).

What deposit and payment terms are required to confirm booking?

A 50% deposit of the minimum spend is required to confirm your event booking. The remaining amount is charged 30 days prior to your event date, and all food and beverage pre-orders must be submitted 14 days before your booking date.

What restrictions apply to music and event types?

The venue has restrictions on music and event timings that prevent certain types of events from being accommodated. DJ events with late night timing (9PM-2AM) and events requiring external alcohol sales are not permitted due to these restrictions.

What AV equipment and technical facilities are included?

AV equipment is included as standard: video-conferencing facilities with screens in Creative Rooms, PA speakers with 2 wired microphones, Wi-Fi throughout meeting spaces and public areas, and basic stationery (notepads, pencils). The Art Gallery features floor-to-ceiling LED displays that can be customized for £105 including VAT per hour (4-hour minimum).

What catering options and Day Delegate Rate packages are available?

Day Delegate Rate packages cost £115-£139 including VAT per person and include unlimited tea/coffee, 3 servings of pastries/cakes/cookies, infused water, working lunch buffet, and meeting room amenities. Evening events don't offer buffet style service but provide canapés and mini bowls with tray service instead.

Are there any booking holds or confirmation deadlines?

Events are not automatically placed on hold when quotes are provided - you must specifically request a hold. Some urgent bookings require confirmation by end of day, and the venue experiences high demand during festive periods which may cause delays in responses.

What happens if the venue cannot accommodate my event requirements?

If your event cannot be accommodated due to restrictions, budget constraints, or availability conflicts, the venue will proactively help find you an alternative venue rather than simply declining the booking. This applies when events don't meet minimum spends, have timing restrictions, or conflict with existing bookings.