Business

Dining

Events

What are the room hire rates and what's included in the base price?

Room hire rates vary by space and event type. The Library Room costs £1,800+VAT for day events (9:00-17:00), including 2x65" plasma screens, PA system with 2 microphones, Wi-Fi, and AV team support. The Carlton Room is £1,500+VAT (18:00-23:00) or £2,200+VAT (12:30-18:00), including projector, screen, sound system, and 2 microphones. The Terrace Room ranges from £1,400-£2,300+VAT depending on timing and includes 135" LED screen, sound system, 4 microphones, and AV support.

What are the capacity limits for different room setups?

The Library Room accommodates up to 32 delegates boardroom style, 40 cabaret, 50 classroom, or 80 theatre style. The Carlton Room holds up to 105 theatre style or 48 cabaret style. The Terrace Room fits 75 theatre style, 70 banqueting, or 150 standing reception. The Elizabeth Room accommodates up to 210 theatre style, 150 banqueting, or 250 reception style.

What are the mandatory catering minimums and spending requirements?

All spaces have mandatory catering minimums that must be met. The Library Room requires minimum 15 people selecting catering packages. The Carlton Room has minimum 35 for lunch options or 55 for some packages. The Terrace Room requires minimum spend of £2,000-£3,500+VAT depending on the event. External catering is not permitted - all catering must be provided by in-house supplier Vacherin.

What are the additional costs for extended hours and extra services?

Additional access before 7am or after 11pm costs £500+VAT per hour (subject to availability). AV technician support costs £400+VAT for 4 hours, £700+VAT for 9 hours, or £80+VAT per additional hour. External AV equipment incurs a £500+VAT fee. Extra microphones cost £45+VAT each, flipcharts £25+VAT, and large plasma screens for back audience £160+VAT each.

Are the event spaces private and secure during bookings?

Yes, all designated event spaces are private during your booking with no public access. The Library area functions as a completely private event space with no walk-through traffic during events. The Terrace Room provides exclusive use of the entire 6th floor, and other rooms are similarly designated as private event spaces when booked.

What is the booking process and how long are spaces held?

Spaces can be held on option for 5 working days while you make your decision. The venue requires responses within specific timeframes - typically by end of play on specified dates or bookings will be released to other clients. Weekend room hire rates are significantly higher, with weekend hire starting from £3,500+VAT per day compared to weekday rates.

What AV equipment is included and what setup support is provided?

Standard AV packages vary by room but typically include large screens (65" plasma screens in Library, 135" LED in Terrace, 163" LED wall in Elizabeth), sound systems, microphones (2-4 depending on room), Wi-Fi, and AV team support on arrival and on-call. Dedicated AV technicians can be hired for longer events, and hybrid event packages are available for virtual participation.

What are the typical catering package options and pricing?

Day delegate packages range from £31.50-£98+VAT per person including room hire, AV, and full catering (arrival refreshments, mid-morning break, lunch, afternoon break). Evening packages include drinks receptions from £23.50+VAT per person for 1-hour unlimited drinks and nibbles, up to £139+VAT for comprehensive Christmas packages with food, drinks, and room hire included.

What access do I get to additional meeting rooms and facilities?

The Library Room booking includes access to 3 private meeting rooms: Mall and Chandos Rooms (up to 12 boardroom each) and Prescott Room (up to 4 boardroom). Each has plasma screens with integrated cameras and microphones for Teams/Zoom. Some bookings include exclusive floor access with multiple rooms - the 2nd floor exclusive hire includes Carlton, Grosvenor, Alie, and Park Rooms plus mezzanine catering area.

Are there restrictions on event types, timing, or vendor requirements?

The venue operates Monday to Friday with standard hours 9:00am-2:00pm for some staff. Events typically run 8:00am-11:00pm with extended hours available for additional fees. All catering must be in-house through Vacherin - external catering is not permitted. The venue can accommodate various event types from corporate meetings to Christmas parties, with some rooms better suited for formal presentations versus social events.