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What are the catering options and pricing for business events?

The venue offers various catering packages including tea and coffee from £3.50 +VAT per person, unlimited tea and coffee at £14.00 +VAT, and tea/coffee with biscuits at £5.50 +VAT. Additional options include breakfast rolls (£10.20 +VAT), cake of the day (£7.50 +VAT), mini muffins (£7.25 +VAT), and pastries (£8.00 +VAT). Day Delegate Rates are available from £73.00 to £97.20 +VAT per person, which include room hire, basic AV, arrival refreshments, mid-morning snacks, lunch, afternoon refreshments, and filtered water throughout the day.

How long can I hold a space without confirming the booking?

The venue typically holds spaces for 2-3 weeks maximum before requiring confirmation or releasing the hold. Some holds are placed with specific deadlines, such as 24-hour deadlines for certain enquiries. The venue actively follows up on holds that have been in place for extended periods and will release spaces if no response is received within their holding timeframe.

What are the minimum guest requirements for different spaces?

The Corinthian Roof Terrace has a minimum requirement of 100 guests. Other spaces appear to have varying minimums, though specific numbers aren't detailed for all rooms. The venue can accommodate events ranging from small meetings to large conferences of 400+ delegates across their various spaces.

What payment terms are required to secure a booking?

Payment of the contracted amount is required before the venue will hand over coordination to your event coordinator. For events requiring quick turnaround, such as those within a month of the event date, signed contracts and payment may be required within days of receiving the proposal.

What are the restrictions during cricket match days?

The venue cannot offer regular event space during T20 fixtures and other cricket matches. During match days, only hospitality bookings are available, starting at £149 per person +VAT, which includes food, drinks, and a ticket to watch the game. Regular conference and meeting spaces are not available on these dates.

What are the site visit availability and restrictions?

Site visits are typically available between 9:30am and 11:30am, with the venue unable to show rooms after midday. This appears to be a standard restriction, so early morning appointments are essential for viewing the spaces before making a booking decision.

What external suppliers and activities can be arranged?

The venue works with approved external suppliers for additional services. Team building activities are available through emma@gotoevents.co.uk, gin masterclasses through laura@aokevents.com, and cricket experiences through info@ballsportz.co.uk. The venue has built-in PA systems for DJs, though entertainment must be held inside rooms rather than on outdoor terraces.

What AV equipment is included and what are additional costs?

Basic AV packages vary by room but typically include built-in screens, projectors, PA systems, and 2 handheld microphones. More comprehensive AV packages from in-house supplier Encore Global range from £3,495 to £12,420 +VAT depending on the room and requirements. The venue has built-in systems in most rooms, with additional technical support available for complex setups.

What are the setup and breakdown time allowances?

Events requiring AV setup typically need 3 hours for installation, as seen in examples where setup runs from 10:00-13:00 before guest arrival at 13:30. The venue appears flexible with setup times, allowing access from early morning (07:00) through to evening (23:00) depending on requirements and room availability.

Are there any restrictions on bringing external caterers?

While the venue offers comprehensive in-house catering options, the ability to bring external caterers is not explicitly confirmed in the available information. Given the venue's focus on their catering packages and Day Delegate Rates, external catering arrangements would need to be discussed directly with the events team on a case-by-case basis.