Dining

Events

Weddings

What are the room hire costs and capacity limits for different event spaces?

The Wilberforce Room costs £2,450-£3,100 + VAT per day and accommodates up to 180 for dinner and dance or 300 standing reception. The Riverside Room costs £2,000-£2,350 + VAT per day for up to 250 standing reception or 120 theatre style. The Quayside Room costs £1,200-£1,300 + VAT per day for up to 55 theatre layout. Christmas packages start from £107 per person + VAT at Docklands with Bovingdons catering.

What AV equipment is included in room hire and what are additional costs?

All rooms include projector, screen, PA system with 1 handheld mic, and Wi-Fi at no extra charge. Additional services cost extra: AV technician £250-£350 + VAT, extra microphones £50 + VAT each, stage setup £500-£600 + VAT, and additional uplighters £25 + VAT each (4 uplighters included free).

What are the standard event timings and access hours?

Standard daytime events run 9:00-17:00 with 8:00-8:30 access for setup. Evening events typically run 18:30-23:00. Christmas party packages include venue hire from 18:30-23:00 with 1 hour access to Sailortown gallery. Extended hours may be available but specific costs are not detailed in standard quotes.

Who provides catering and what are the typical costs?

Bovingdons is the in-house caterer for London Museum Docklands. Christmas packages start from £107 per person + VAT including four canapés, four bowls, unlimited prosecco/cocktails for first hour, and unlimited house drinks. Daytime catering packages cost around £50-£60 per person + VAT including tea/coffee, lunch buffet, and refreshments.

Can multiple spaces be hired together for larger events?

Yes, multiple spaces can be combined. For 350+ guests, exclusive hire of both Muscovado Hall and Riverside Room costs £7,600-£9,290 + VAT with access to the outdoor terrace. The venue offers a one-way system flow between spaces with separate bars in each area. All six galleries can also be hired together for larger receptions.

What booking process and payment terms apply?

Events are held on 'second option' until contracts are signed, meaning other clients can potentially take priority dates. The venue requires contract confirmation to secure dates definitively. Specific payment terms and deposit requirements are not detailed in the available information, but immediate contract signing is encouraged to secure preferred dates.

Are there any capacity restrictions or event limitations?

Maximum capacity is 250 theatre style or 180 cabaret layout across the venue. For events requiring 300+ seated capacity, the venue is too small and will decline bookings. The venue is fully accessible with disabled parking available. Filming bookings are accepted for consecutive multi-day hires.

What staff working hours should be considered for event planning?

The Events Sales & Marketing Manager works Monday to Thursday 9:30am-5:15pm only. For Friday enquiries, contact venuehire@londonmuseum.org.uk instead. This may impact response times and meeting availability, so plan communications accordingly during the booking process.

What unique venue features are available for events?

The venue is housed in a Grade 1 listed late Georgian warehouse in Canary Wharf with exposed brick walls, original wooden columns and floors. The Riverside Room has its own private entrance and terrace for up to 350 standing guests. Guided museum tours can be arranged as part of events, and the venue offers access to six historical galleries.

Are charity discounts available and what documentation is required?

Yes, charity discounts are available for registered charities. In one example, a charity received a discount of £1,384 off the total room hire cost. The venue appears to offer competitive charity rates, but specific discount percentages and required documentation are not specified in the available information.