Dining

Events

Who is the main contact for event bookings and what are their contact details?

Sheila Elworthy is the Senior Sales and Events Executive and primary contact for bookings. You can reach her at 020 7928 9444 extension 516, or through the general enquiries at enquiries@swanlondon.co.uk. The venue is located at 21 New Globe Walk, London, SE1 9DT.

What spaces are available for private events and what are their capacities?

The venue offers multiple spaces including the Balcony Room (up to 70 seated or 120 standing), the Underglobe (mentioned for networking events and weddings), and other private dining rooms. The Balcony Room features panelled green walls, a statement chandelier, floor-to-ceiling French windows opening onto a private balcony with views of St Paul's Cathedral and the Thames.

What are the minimum spend requirements for different spaces and times?

Minimum spends vary significantly by space, date, and time. Examples include: Balcony Room £3,000 plus 12.5% service charge (daytime), £4,500 inc VAT plus 12.5% service charge (evening), £5,500 plus 12.5% service charge, £6,500 plus 12.5% service charge, and up to £13,000 plus 12.5% service charge with an additional £2,000 room hire and planning fee for longer events.

What deposit and payment terms are required to secure a booking?

A 50% deposit payment is required along with signed Terms and Conditions to secure any booking. The venue sends proposals and quotes but requires this deposit to confirm the reservation.

What catering options are available and who provides the food?

Executive Chef Cedric Tourainne and his team create bespoke menus for private dining spaces. Menus are inspired by seasonal British produce and change four times a year, sourced from eclectic London suppliers including Borough Market. The venue offers various packages including arrival drinks, canapes, three-course dinners, and buffet options.

Are there any time restrictions or availability limitations for events?

Yes, there are specific time restrictions. Some spaces are only available until certain times due to other bookings - for example, one inquiry was told the space was only available until 4:30pm because it was in use for another event in the evening. The venue operates with first and second option bookings.

What AV equipment and technical facilities are included?

The Underglobe includes built-in staging, AV equipment, and 270-degree projection surrounding the venue as part of their packages. However, specific AV details for other spaces are not detailed in the standard communications, suggesting this varies by room and needs to be discussed during the booking process.

Are children allowed at events and are there any age restrictions?

Yes, children are allowed in the Balcony Room. This was specifically confirmed for wedding reception inquiries, indicating the venue accommodates family events including those with younger guests.

What happens if the venue cannot accommodate an event within the stated budget?

If the venue cannot accommodate an event within the outlined budget, they will directly inform you and may offer to help find alternative venues. Several examples show the venue declining bookings that don't meet their minimum requirements rather than trying to negotiate.

How far in advance should I book and what is the typical inquiry process?

The venue handles bookings well in advance - examples show events being booked for 2025, 2026, and 2027. The typical process involves an initial inquiry, followed by a phone call to discuss requirements, then a detailed proposal with pricing. Site visits can be arranged, and the venue follows up if they don't hear back from potential clients.