Business

Events

Weddings

What are the room hire costs and minimum spend requirements for business events?

The Royal Suite has a Day Delegate Rate of £75-£105 per person depending on group size and requirements, which includes exclusive room hire, refreshment breaks, buffet lunch, and basic AV equipment. For smaller groups, there may be minimum guest requirements (typically 25-30 people). The Charles Suite offers complimentary room hire with a minimum catering spend of £1,800, while the Conservatory requires £1,500 room hire with £1,500 minimum catering spend.

What capacity limits apply to different room configurations for conferences and meetings?

The Royal Suite accommodates up to 50 guests in U-shape configuration, ideal for interactive meetings and AGMs. The Charles Suite seats up to 50 on round tables or 30 on one oval table for dining events. The Conservatory seats up to 40 for lunch on round tables or 30 on one oval table, and can accommodate 40 standing for receptions.

What AV equipment is included and what are the costs for additional technical requirements?

Basic AV package includes plasma screen with HDMI connection (£100), PA system, handheld/lapel microphones (£50 each), flipchart and pens (£25), WiFi, and delegate stationery at no extra charge. Advanced equipment like Logitech MeetUp for video conferencing costs £300, and podiums are sourced externally typically costing around £1,000 including VAT.

How long are quotes valid and what is the booking hold policy?

All quotes are valid for 5 working days only and are subject to change if any element of the brief changes. The venue does not hold space during the quotation process - availability remains subject to change until a confirmed booking is made. Enquiries are typically released if no response is received within specified timeframes (usually 5-7 working days).

What are the mandatory service charges and payment terms?

A discretionary 15% service charge is automatically added to all final invoices. All rates quoted are inclusive of VAT at the current standard rate. Payment terms and deposit requirements are not specified in available information, but these would be confirmed during the booking process.

What catering options are available for day-long conferences and training events?

Day Delegate Rates include buffet lunch (sandwiches, finger food, salads, dessert), up to 3 refreshment breaks, and jugs of iced filtered water. Additional options include breakfast buffet from £29 per person, 2-course seated lunch for £10 extra per person, and refreshment break add-ons from £5 per delegate. Tea and coffee service costs £7 per person.

Can I book accommodation for delegates and are there special rates available?

Yes, accommodation can be arranged with rates based on minimum 10 rooms per night. Classic Double Rooms are priced at £390-£420 per room per night including VAT and complimentary full English breakfast. Guests must email the group reservations department mentioning the event name to book rooms. Corporate rates may be available but need to be discussed during booking.

What are the setup and rehearsal options for presentations and AGMs?

Rehearsal rooms can be booked separately (Library available for £600). The venue can accommodate early access for technical run-throughs, typically from 6am-9am on event day. Room layouts can be configured in U-shape, cabaret, theatre, or classroom style depending on requirements and room capacity.

Are there restrictions on event timings and what are typical operating hours?

Events typically run from 8:30am-5pm for day conferences. The venue can accommodate longer hours and evening events, but specific timing restrictions and additional costs for extended hours are not detailed in available information. Setup time and breakdown periods would need to be arranged separately.

What happens if my group size changes after booking confirmation?

Rates are subject to change if the number of guests or length of stay alters from the original brief. Day Delegate Rates are based on minimum numbers (typically 25-30 guests), so reducing below minimums may affect pricing. Any changes to the original brief require quote revision and reconfirmation.