Business

Events

Weddings

What are the pricing options for wedding receptions and private dining events?

The venue offers an Exclusive Dinner Package at £99.00 per person for a minimum of 35 guaranteed guests, or £105.00 per person for smaller groups. This includes private room hire, arrival drink (sparkling wine or juice), 3-course set menu with tea/coffee and petit fours, half bottle of house wine per person, half bottle of water per person, and dedicated event planner. VAT at 20% and service charge are included.

What is the maximum capacity for wedding ceremonies and receptions?

The Canterbury Suite accommodates up to 50 guests in banqueting style and covers 65.33 sqm. The Ballroom Suite can accommodate up to 120 guests for banqueting (150 for presentations) and covers 174.24 sqm. Both spaces are located on the 1st floor with natural daylight, air conditioning, heating, disabled access, and WiFi.

What are the booking hold periods and confirmation requirements?

Spaces are typically held on 1st option for 1 week, with automatic release if not confirmed within this timeframe. Some bookings require decisions by specific deadlines (such as 5pm the following day for certain dates). Final event details must be submitted by noon on the Friday before the event, and any modifications after this deadline are subject to availability.

What are the menu restrictions and customization options?

The 3-course set menu allows maximum 2-2-2 choices for the whole group (2 starters, 2 mains, 2 desserts), though some packages mention 3-3-3 choices. Menu choices must be confirmed at least 14 days prior to the event. Name cards and seating plans are self-arranged by the client.

What are the standard event timings and access arrangements?

Wedding receptions typically run from 6pm to 11pm. The venue can accommodate events from 18:30 to 23:30 for dinner packages. Access times for setup and specific arrival times can be arranged, with some events requiring delivery coordination through the concierge team.

What additional services and fees should couples expect?

Additional drinks are charged on consumption basis beyond the included half bottle of wine per person. Printing services are available at £0.75 per page for double-sided colour A4 documents. Name tag printing can be arranged on place cards displaying the hotel name. A minimum drinks spend may be required for cocktail receptions, with £500-600 including VAT recommended for flexibility.

What are the cancellation terms and payment policies?

Cancellation charges apply as follows: 52-12 weeks prior = 30% of charges, 12-8 weeks = 50%, 8-4 weeks = 80%, and within 4 weeks = 100% of charges. These terms apply to all function-related costs and are calculated from the function start date or scheduled arrival date if sooner.

What audio-visual equipment and technical services are included?

Room hire includes 1 screen and projector, WiFi, and basic AV setup. The Ballroom Suite can accommodate an in-house PA system with speakers and 2 wireless microphones for £250.00 including VAT. Additional AV requirements can be arranged through the venue's designated supplier or clients can bring their own equipment with proper documentation (PAT test, public liability, and RAMS forms).

Are there restrictions on decorations, entertainment, or external suppliers?

The venue allows clients to bring decorations and external entertainment, though space limitations may apply depending on the room chosen. External suppliers require proper documentation including PAT test forms, public liability insurance, and risk assessment method statements (RAMS). Delivery arrangements must be coordinated with the concierge team in advance.

What Christmas and festive wedding packages are available?

The venue offers an Exclusive Christmas Package at £115.00 per person for minimum 50 guests, including private room hire, arrival drink, 3-course festive set menu with tea/coffee and mince pies, half bottle of wine per person, Christmas tree, novelties and crackers, and dedicated event planner. This package includes VAT at 20% with no additional service charge.