Frequently Asked Questions
What are the minimum spend requirements for the Ruby private room?
The Ruby private room (65 guests capacity) operates on minimum spend ranging from £2,310 to £5,200 including VAT plus 12.5% service charge, depending on date and time. Evening events typically require higher minimum spends than daytime bookings.
What capacity limits apply to different room configurations?
The Ruby room accommodates up to 65 guests standing or 45 seated theatre-style with a large plasma screen. The Rose room holds up to 25 guests standing or 15 seated with a small TV. Both rooms can be joined together for larger groups up to 90 guests total.
What are the booking deposit and payment requirements?
A 25% deposit of the minimum spend is required to secure the booking along with a signed event contract. The remaining balance, drinks pre-orders, and dietary requirements must be paid at least 30 days prior to the event date (14 days for some bookings).
What AV equipment is included and what do I need to bring?
The Ruby room includes a large plasma screen and microphone. The Rose room has a small TV screen. You must bring your own HDMI cable to connect devices to the screens. No projectors are mentioned as being available in the private rooms.
Are there restrictions on event timing and days of the week?
DJs are not permitted on Sundays and the venue closes at 22:00 on Sundays. Saturday events may require higher minimum spends and DJs typically start earlier than 21:30. Kitchen opens at 12:00, so food packages are only available from noon onwards.
How does the mini golf component work for corporate events?
Mini golf costs £14 per person and takes approximately 30 minutes per team of up to 6 guests, with teams teeing off a few minutes apart. For 30-40 guests, expect 45-55 minutes total. The game is included in some packages or can be added separately.
What catering options are available and how is food served?
Food must be selected from their group packages (buffet-style platters) or ordered from the bar menu. Outside food is not permitted. Packages include globally inspired food served in waves 20-30 minutes after arrival, with drinks served in ice buckets on tables.
Can I customize the space with decorations or bring external vendors?
The venue operates on a live booking system where availability can change. Specific policies on decorations and external vendors are not detailed in the available information, so these requirements should be discussed directly with the venue during booking.
What happens if my group size is smaller than the room capacity?
You still pay the full minimum spend regardless of actual attendance. If your package total is lower than the minimum spend, the remaining balance must be used as a bar tab for additional food or drinks on the day.
Are there any additional mandatory charges beyond the minimum spend?
A 12.5% service charge is added to all bills (described as optional but standard practice). VAT is included in the minimum spend amounts quoted. No other mandatory charges like security or cleaning fees are mentioned in the available information.
Event Types
Great for: Tech-infused mini golf experience combined with professional meeting facilities creates unique team bonding opportunities.
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