Business

Events

Weddings

What are the pricing structures and minimum spends for different event types at Pan Pacific London?

Pricing varies significantly by event type and space. The Pacific Ballroom dry hire costs £17,500 per day (inclusive of VAT). For dinner packages, expect £165 per person (minimum 40 guests) including champagne on arrival, half bottle of wine, three-course menu, and space hire from 18:30-23:30. Day delegate rates start at £160-195 per person with full catering and meeting facilities. All rates include VAT but exclude 12.5% service charge.

What are the capacity limits for different spaces and event layouts?

The Pacific Ballroom accommodates up to 400 guests and can be split into two soundproofed rooms. Green Dragon and Magpie holds up to 50 guests in banquet layout. Newton private dining room has a maximum capacity of 12 people. Ginger Lily Bar can accommodate up to 150 guests for exclusive hire, with minimum spends ranging from £3,000-10,000 depending on guest count and timing.

What are the mandatory additional costs beyond the base pricing?

All events require 12.5% service charge on top of quoted prices. Security is mandatory for larger events at £27 per hour per officer with minimum requirements (typically 4 officers for 6 hours minimum for ballroom events). TV screens cost £325 when required. Full payment is required upfront along with a signed event agreement to confirm bookings.

What are the cancellation policies and payment terms?

Full payment is required upfront with a signed agreement to guarantee your event. If you cancel within 30 days of the event, you'll be charged the full minimum spend or room rental fee. Cancellations more than 30 days in advance receive a full refund. Guest number reductions within 7 business days may result in charges based on original contracted numbers.

What catering options and minimum spends apply to different spaces?

Catering varies by space: Newton offers breakfast packages from £45 per person or 3-course dinners at £98 per person with £1,300 minimum spend. Ginger Lily Bar requires £3,000-10,000 food and beverage minimum spend depending on capacity. Canapés start from £25 per person, bowl food from £50 per person. Pre-orders must be placed 7 business days before the event or the culinary team will design a menu for you.

What are the available time slots and access restrictions?

Most events run during standard business hours with flexibility. Day delegate packages typically include 08:00-17:00 access. Evening events commonly run 18:30-23:30, with some extending to 01:00. Newton breakfast meetings operate 09:00-11:30. Setup time is included in hire periods, and extended access can be arranged upon request for additional fees.

What AV equipment and technical facilities are included versus additional costs?

Basic AV is included in most packages: integrated 4K LED screens, webcam facilities, WiFi, and background music systems. The Pacific Ballroom includes state-of-the-art audio, visual and lighting technology. Additional equipment like extra screens (£325), specialized staging, or external AV suppliers may incur extra charges. All spaces include WiFi as standard.

What booking lead times are required and when might the venue be unavailable?

The venue frequently declines last-minute bookings (within 24-48 hours) due to time constraints. Popular dates book well in advance, with the venue often fully committed on requested dates. For complex events requiring external suppliers or special arrangements, longer lead times are essential. The venue operates a first-option system and may hold dates temporarily while proposals are considered.

What vendor approval processes and external supplier policies apply?

External caterers and suppliers require formal approval through the venue's due diligence process. The venue works with preferred partners for specialized requirements like kosher catering. All external arrangements must be approved in advance and cannot be combined with the venue's minimum food and beverage spends. Additional charges from external suppliers must be settled directly by the event host.

What spaces and amenities are included with exclusive hire packages?

Pacific Ballroom exclusive hire includes separate private entrance from Bishopsgate Plaza, pre-function area for catering, staffed cloakroom, private bathrooms, and VIP room accommodating up to 8 people. Meeting packages include private use of designated catering areas, complimentary stationery, name cards, and customized menus. All exclusive hires ensure full privatization of contracted spaces.