Serpentine at The Marble Arch Hotel by Thistle - Business
Capacity: Up to 50 guests (Reception)
Location: The Marble Arch Hotel by Thistle, 54 Bryanston Street, Marble Arch, W1H 7EH, London
Coordinates: 51.5141627, -0.1566472
Features
- Wifi
- Air-Condition
- Daylight
- Fast Free Wi-fi
- Nespresso Machine
- Oxford Street view
Food & Drink
- Professional Kitchen
- Halal Catering
- Kosher Catering
- Recommended Caterering List Available
- Recommended Caterers Only
Space
- Disabled Access
- 57.1m² (615ft²)
- Ceiling Height 2.7m (9ft)
Licenses
- Licensed Until 1am
Capacities
- 24 Boardroom
- 40 Buffet
- 32 Cabaret
- 20 Classroom
- 40 Dining
- 50 Reception
- 45 Theatre
- 22 U-Shaped
- 40 Wedding
Venue Guide Prices
Business
Venue Hire Per Day
| Price | Schedule |
|---|---|
| £600 / Venue Fee | Mondays to Fridays, 09:00 - 17:00 |
Delegate packages
| Price | Schedule | Package |
|---|---|---|
| £59 / Per Person | Mondays to Fridays, 09:00 - 17:00 | Day Delegate Package |
Dining
Venue Hire Per Day
| Price | Schedule |
|---|---|
| £600 / Venue Fee | Mondays to Fridays, 09:00 - 17:00 |
Venue Hire Per Evening
| Price | Schedule |
|---|---|
| £600 / Venue Fee | Every day, 09:00 - 17:00 |
Events
Venue Hire Per Day
| Price | Schedule |
|---|---|
| £600 / Venue Fee | Mondays to Fridays, 09:00 - 17:00 |
Frequently Asked Questions
What are the room hire rates for different meeting spaces and what's included?
Room hire rates vary by space: Marylebone £750 per day (reduced from £1050), Bond Street £1500 per day, Green Park £750 per day, and smaller rooms like Downing Street and Mayfair at £450 each. All room hire includes Wi-Fi, mineral water, 1 flipchart with pads and pens, 85" TV with HDMI cable, and VAT. Theatre setup is standard but other layouts are available.
What are the capacity limits for different room setups?
Marylebone accommodates maximum 45 people in theatre setup. Hyde Park holds up to 200 people in classroom layout or 500 for larger events. Park Lane ballroom seats up to 280 theatre style or 240 for reception. Green Park fits 40 people theatre style, while smaller rooms like Serpentine hold 24 in boardroom or 45 theatre style.
What are the Day Delegate Rate packages and pricing?
Day Delegate Rates start at £65 per person (reduced from £97) for minimum 150 people, or £75 per person for smaller groups. This includes arrival tea/coffee with treats, mid-morning refreshments, delegate lunch, mid-afternoon tea/coffee, room hire 9am-5pm, pads/pens, mineral water, screen, LCD projector, flipchart, and VAT. Half-day DDR available at £70 per person.
What are the individual catering options and costs?
Individual catering includes: unlimited tea/coffee throughout day £17.50 per person, tea/coffee with snacks £7 per serving, tea/coffee without snacks £4 per serving, sandwich lunch £17.50 per person, restaurant lunch £29 per person, and working buffet lunch £24.50 per person. Continental breakfast is £18.50 per person, full English £22 per person.
How long are provisional bookings held and what are the confirmation requirements?
Provisional bookings are held for 7 days from quote date. To confirm, you need signed contract and payment by the specified deadline (typically 14:00 BST on the given date). If not confirmed within this timeframe, bookings are automatically released from the system and may be offered to other clients.
What AV equipment is included and what additional options are available?
Standard room hire includes 85" TV with HDMI cable, screen, LCD projector, and flipchart. Additional AV options include PA system from £750, microphones from £100, and AV technician from £750. All rooms have unlimited Wi-Fi, and larger spaces like Park Lane have built-in screens and hearing loops.
Are there minimum spend requirements for catering?
Yes, evening events have minimum catering spend requirements. For example, Bond Street evening hire has a £900 minimum spend on catering. Day events using Day Delegate Rates have minimum guaranteed numbers (typically 100-150 people depending on the package and room).
What are the setup and access arrangements?
Standard room setups include theatre, classroom, cabaret, and boardroom styles. Setup is typically included in room hire. For events requiring evening-before access for AV testing or setup, this can be arranged. Access times vary by event type - day events typically run 9am-5pm, while evening events can extend until midnight.
Can external suppliers and catering be brought in?
The venue appears to operate primarily with in-house catering services based on the detailed menus provided. External supplier policies are not explicitly stated in the available information, so this would need to be confirmed directly with the events team for specific requirements.
What commission structure applies for bookings?
Commission is paid at 10% on gross rate for confirmed bookings. This applies to room hire and catering packages, and is mentioned consistently across different event proposals from the venue.
Venue Photos
This venue has 4 professional photos:




Amenities & Features
- Air conditioning ensures year-round comfort
- Natural daylight from Oxford Street views
- Fast free unlimited Wi-Fi throughout
- Built-in Nespresso machine for premium refreshments
- Professional conferencing equipment included
- Dedicated events team support
Event Types
Great for: Prime Oxford Street location with natural daylight and premium Nespresso machine creates an inspiring business environment steps from London's shopping district.
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Additional Information
✓ Prime Venue - Verified premium partner
Contact: Available through HireSpace booking platform
Website: https://www.hirespace.com/Spaces/London/132305/The-Marble-Arch-Hotel-By-Thistle/Serpentine/Business
